Terms and Conditions

Welcome to Freshzoneboard. These Terms and Conditions govern your use of our website and services related to the production and installation of decorative fences and enclosures. By accessing our website or engaging our services, you agree to be bound by these terms.

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using the services provided by Freshzoneboard, located at 42 Elmfield Road, London, SW17 8AL, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Services Description

Freshzoneboard specializes in the professional production and installation of decorative fences and enclosures. Our services include:

3. Quotations and Pricing

All quotations provided by Freshzoneboard are valid for a period of 30 days from the date of issue unless otherwise specified. Prices are subject to change based on material costs, project scope modifications, and site conditions. Final pricing will be confirmed in writing before commencement of work.

A deposit may be required before work begins, with the balance due upon completion. Payment terms will be clearly outlined in your project agreement.

4. Orders and Cancellations

Once an order is confirmed and a deposit has been paid, custom manufacturing begins. Cancellations made after production has commenced may incur charges to cover materials and labor already invested. We recommend reviewing all specifications carefully before confirming your order.

Cancellation requests must be submitted in writing to [email protected] or by contacting us at +44 7831 692457.

5. Installation and Site Access

The client is responsible for ensuring clear and safe access to the installation site. This includes:

Delays caused by inadequate site access or lack of necessary permissions may result in additional charges or rescheduling fees.

6. Warranties and Guarantees

Freshzoneboard stands behind the quality of our workmanship and materials. We provide warranties on our installations as follows:

Warranties do not cover damage caused by misuse, extreme weather events, vandalism, or lack of proper maintenance. Full warranty details will be provided with your project documentation.

7. Limitation of Liability

While we take every precaution to ensure safe and professional service delivery, Freshzoneboard's liability is limited to the value of the services provided. We are not liable for indirect, consequential, or incidental damages arising from our services. Our maximum liability shall not exceed the total amount paid for the specific project in question.

8. Intellectual Property

All custom designs, drawings, and specifications created by Freshzoneboard remain our intellectual property. Clients receive a license to use these designs for their specific project but may not reproduce or distribute them without written permission.

9. Privacy and Data Protection

We collect and process personal information in accordance with applicable data protection laws. Client information is used solely for service delivery, communication, and business purposes. We do not sell or share your personal data with third parties except as necessary to fulfill our contractual obligations.

10. Dispute Resolution

In the event of any dispute arising from these Terms and Conditions or our services, both parties agree to first attempt resolution through good-faith negotiation. If a resolution cannot be reached, disputes will be handled in accordance with the laws of England and Wales.


11. Modifications to Terms

Freshzoneboard reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after modifications constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Freshzoneboard

42 Elmfield Road

London, SW17 8AL

Email: [email protected]

Phone: +44 7831 692457

Thank you for choosing Freshzoneboard for your decorative fencing needs.